Privacy Policy
1. Information we collect
When you use our website, chatbot widgets, or client dashboard, we may collect: contact details you provide (name, email, phone), scheduling and booking information, messages exchanged with our AI intake chatbot, and standard technical data (IP address, browser type, pages visited) via analytics.
2. How we use it
We use collected information to operate the intake and scheduling systems, respond to inquiries, process payments, provide customer support, and improve our services. We do not sell personal information to third parties.
3. Third-party services
Our systems rely on third-party infrastructure to operate, including hosting (Railway, Netlify), payment processing (Stripe), calendar integration (Google Calendar), and workflow automation (Zapier). Each of these providers processes data under their own privacy terms.
4. Data retention
We retain client and end-user data for as long as reasonably necessary to provide services or as required by law. Clients may request deletion of their data by contacting us directly.
5. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at kate@evilai.biz.
6. Security
We use reasonable technical and administrative safeguards to protect data, including password-protected dashboards and encrypted connections. No method of transmission or storage is completely secure.
7. Changes to this policy
We may update this policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact
Questions about this policy can be directed to kate@evilai.biz.
Note: this draft mirrors the structure of the previous version but the exact wording was reconstructed rather than pulled from a saved original. Worth a full read-through before this replaces the live page.